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It is not possible to conduct depth interviews using social media.

A) True
B) False

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Which of the following is NOT an advantage of depth interviews over traditional focus groups?


A) richer discussion of sensitive topics
B) deeper insights about underlying motives
C) less social pressure to conform
D) scheduling of respondents
E) cost per respondent

F) A) and C)
G) B) and C)

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A projective technique in which the respondent is shown a picture and required to construct a response in the form of a story,dialogue,or description of a picture is called the ________.


A) association technique
B) completion technique
C) picture response technique
D) third person technique
E) laddering

F) C) and E)
G) A) and E)

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All of the following are steps the moderator must take in order to increase the success rate of the focus group EXCEPT to ________.


A) choose which participant will be the group leader
B) state the rules of group interaction
C) probe the respondents and provoke intense discussion in the relevant areas
D) attempt to summarize the group's response to determine the extent of agreement
E) establish rapport with the group

F) A) and E)
G) D) and E)

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Disadvantages of focus groups include all of the following EXCEPT ________.


A) tendency to regard findings as conclusive
B) difficulty in moderating focus groups
C) completely skilled moderators are rare
D) coding, analysis, and interpretation are difficult
E) respondents are generally spontaneous

F) A) and C)
G) D) and E)

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According to the text,the typical focus group costs the client about ________.


A) $400
B) $2,000
C) $4,000 - 5,000
D) $6,000 - 8,000
E) $10,000

F) B) and C)
G) B) and D)

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Why would a researcher choose to use online focus groups over traditional focus groups? Taking the other view,why would traditional focus groups be preferred?

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Why would a researcher choose to use onl...

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The association technique is the projective technique in which the respondent is presented with a stimulus and asked to respond with the first thing that comes to mind.

A) True
B) False

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A projective technique in which respondents are asked to play the role or assume the behavior of someone else is called ________.


A) word association
B) sentence completion
C) story completion
D) role playing
E) evaluation technique

F) A) and B)
G) B) and C)

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Which of the following is NOT an advantage of using focus groups in marketing research?


A) The richness of the comments, which come from real customers, makes this technique highly useful.
B) Focus groups are easy to moderate.
C) The comments of one person in a focus group can trigger unexpected reactions from others.
D) The responses in a focus group are generally spontaneous and candid, and they provide rich insights.
E) Ideas are more likely to arise out of the blue.

F) A) and E)
G) C) and E)

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Depth interviews are described as loosely structured,one-on-one conversations with individuals drawn from the target audience.

A) True
B) False

Correct Answer

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According to the text,the typical focus group costs the client about $4,500.

A) True
B) False

Correct Answer

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Which of the following is NOT an advantage of online focus groups?


A) Geographic distance is overcome for respondents.
B) Client can observe from home or office.
C) Respondents can be re-contacted easier.
D) People are less inhibited in their responses.
E) Costs are equivalent to traditional focus groups.

F) C) and E)
G) B) and E)

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A(n) ________ is an interview conducted by a trained moderator among a small group of respondents in an unstructured and natural manner.


A) experiment
B) focus group
C) quantitative survey
D) depth interview
E) moderator group

F) A) and E)
G) A) and B)

Correct Answer

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An unstructured and indirect form of questioning that encourages respondents to project their underlying motivations,beliefs,attitudes,or feelings regarding the issues of concern is called the ________.


A) projective technique
B) quantitative technique
C) survey technique
D) evaluation technique
E) motivation elicitation

F) A) and B)
G) B) and D)

Correct Answer

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________ is one type of qualitative research in which the purposes of the project are disclosed to the respondent or are obvious given the nature of the interview.


A) A direct approach
B) An indirect approach
C) A panel
D) A survey
E) An informed approach

F) A) and E)
G) A) and D)

Correct Answer

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The evaluation technique is a classification of a projective technique used in marketing research.

A) True
B) False

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Including a client as a co-researcher in focus-group settings without introducing the client as the sponsor of the research raises ethical problems.

A) True
B) False

Correct Answer

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________ are unstructured,direct,personal interviews in which a single respondent is probed by a highly skilled interviewer to uncover underlying motivations,beliefs,attitudes,and feelings on a topic.


A) Focus groups
B) Depth interviews
C) Quantitative surveys
D) Experiments
E) Probing interviews

F) A) and E)
G) All of the above

Correct Answer

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Whenever a new marketing research problem is addressed,qualitative research must be preceded by appropriate quantitative research.

A) True
B) False

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