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Exam 11: Managing the New Product Development Process

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Question 31

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Pioneer Cleaning Equipment has decided to use Design for Manufacturing (DFM) in designing and developing a new floor buffing machine.This will most likely result in a buffing machine that

A) has more parts, but is faster.
B) allows users to make many adjustments.
C) eliminates fasteners for buffing pads, and other parts of the machine.
D) utilizes more jigs and fixtures.

E) B) and D)
F) None of the above

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Question 32

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Pioneer Cleaning Equipment wants to use The House of Quality in designing and developing a new floor buffing machine.What is the first step that Pioneer should take?

A) Identify customer requirements.
B) Determine the relative value or weight of customer requirements.
C) Identify engineering attributes that determine the performance of the buffing machine.
D) Evaluate competing products to determine how well they meet customer needs.

E) A) and C)
F) A) and B)

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Question 33

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QFD was developed in Germany.

Explain the value of the stage-gate process of new product development.

Paul is an Executive Vice President in a bank.Recently the bank President asked Paul to use his influence to ensure that the online banking project was developed and implemented.Paul is being asked to be a

When measuring a company's new product development process performance,it is best to use multiple measures.

A lead user for a product will often give you an earlier and more accurate idea of whether a new product will be successful in the marketplace compared to other customers.

Even though WordPerfect had a great product that fit customer requirements,it lost critical market share to Word for Windows as it was slow in coming out with its windows-based word processing program.This was probably due to the fact that its

A firm can benefit from developing "antichampions".

The House of Quality uses a scale from one to ten to evaluate competing products.